@if (\Session::has('success'))
{{ \Session::get('success') }}
@endif
Analytics Overview
{{$convo_average}}
Average Conversation Duration
{{$waiting_average}}
Average
Waiting Time
{{$answered_rate[0]->average_answered}}
Average
Answered Rate
{{$abandoned_rate[0]->average_abandoned}}
Overall
Abandoned Rate
{{$overall_answered_count}}
Overall
Answered Count
{{$inactive_message}}
Inactive
Messages Sent
Guest Connected
Guest Transfered
Agent Form Rate