@extends('backend.handoff.layouts.app') @section('content')
{{ \Session::get('success') }}
{{ _lang('Guest') }} | {{ _lang('Operator') }} | {{ _lang('Waiting Time') }} | {{ _lang('Status') }} | {{ _lang('Duration Time') }} | {{ _lang('Date') }} | {{ _lang('View Details') }} | @if(Auth::user()->user_type == "admin" && Auth::user()->department_id == ""){{ _lang('Delete') }} | @endif{{ _lang('View Agent Form') }} | ||
---|---|---|---|---|---|---|---|---|---|---|
? | @else{{ $history->guest->fname }} | @endif{{ $history->operator !="" ? $history->operator->name : "" }} | {{ $history->waiting_duration }} | {{ ucwords(str_replace("_"," ",$history->status)) }} | {{ $history->chat_duration }} | {{ $history->created_at->format('d/m/Y') }} | {{ _lang('View') }} | @if(Auth::user()->user_type == "admin" && Auth::user()->department_id == ""){{ _lang('Delete') }} | @endif @if($history->issue != 0)No Feedback | @endif